Privacy Policy

1. About this policy

This policy explains how SOLUMOBI SOLUÇÕES EM INFORMÁTICA LTDA. – ME handles personal data related to solumobi.com.br. This initial version should receive legal review before final publication.

2. Data handled

This version of the website has no contact form or analytics tool. The hosting server may record technical data such as IP address, date, time, browser, device and pages visited for security and operation.

When starting a WhatsApp conversation, data handling is also subject to WhatsApp/Meta terms and policies.

3. Purposes

Technical data may be used to provide the website, prevent abuse, diagnose failures and protect infrastructure. Information voluntarily sent through WhatsApp is used for sales assistance, negotiation, support and implementation according to the conversation context.

4. Legal basis and sharing

Processing may rely on requested pre-contractual steps, contract performance, legal obligations and legitimate interests, as applicable. Essential hosting, communication and infrastructure providers may process data within necessary limits.

5. Retention and security

Solumobi adopts technical and organizational measures appropriate to the nature of the data. Information is kept only as long as necessary for its purposes, legal obligations and defense of rights.

6. Data subject rights

Subject to applicable Brazilian data protection law, individuals may request confirmation, access, correction, portability where applicable, deletion, sharing information and review of automated decisions.

7. Contact

Privacy requests may be sent to contato@solumobi.com.br. This policy may be updated to reflect website changes, including future chatbot activation.